Terms of service

1. General Terms

Welcome to Lady Lyka. By accessing our website at ladylyka.com or placing an order with us, you agree to be

bound by these Terms & Conditions. Please read them carefully before using our platform.

These Terms apply to all visitors, customers, and users of the website. If you do not agree to any part of these

Terms, please discontinue use of our website. Lady Lyka reserves the right to modify these Terms at any time,

with changes effective upon posting.

2. Product Information

Lady Lyka makes every effort to display product images, colours, and descriptions as accurately as possible.

However, due to variations in monitor calibration and photography lighting, actual product colours may differ

slightly from what appears on screen.

All size guides provided are for reference purposes only. We strongly recommend consulting our Size Guide

before placing an order, as intimate wear is non-returnable once worn (see Return & Exchange Policy).

Lady Lyka reserves the right to modify, discontinue, or update any product without prior notice.

3. Pricing & Payments

All prices listed on ladylyka.com are in Indian Rupees (INR) and are inclusive of applicable GST unless stated

otherwise. Lady Lyka reserves the right to revise prices at any time without prior notice. Price changes will not

affect orders that have already been confirmed.

• We accept UPI, credit/debit cards, net banking, and popular digital wallets.

• All payments are processed via secure, RBI-compliant payment gateways.

• Lady Lyka does not store payment card data on its servers.

• In the event of a payment failure, please do not attempt the transaction multiple times before confirming

with your bank.

4. Shipping & Delivery

Lady Lyka ships across India through trusted logistics partners. Standard delivery timelines and shipping

charges are as described in our Shipping Policy. Delivery timelines are estimates and may vary based on location, public holidays, or unforeseen circumstances.

Lady Lyka is not liable for delays caused by third-party courier partners or events beyond our control.

5. Returns & Exchanges

Given the intimate nature of our products, Lady Lyka follows a hygiene-first return policy. Returns and

exchanges are subject to the terms detailed in our Return & Exchange Policy, available on our website.

Products must be unused, unwashed, and in original packaging with all tags intact to be eligible.

6. Intellectual Property

All content on ladylyka.com — including but not limited to brand name, logo, product images, campaign visuals,

copy, and design — is the exclusive intellectual property of Lady Lyka and is protected under applicable Indian

intellectual property laws.

You may not reproduce, distribute, modify, or use any Lady Lyka content for commercial purposes without prior

written permission. Unauthorised use of our brand assets may result in legal action.

7. User Conduct

By using ladylyka.com, you agree not to:

• Use the website for any unlawful or fraudulent purpose.

• Attempt to gain unauthorised access to any part of our platform or servers.

• Post or transmit content that is defamatory, offensive, or infringes the rights of others.

• Use automated tools or bots to scrape, crawl, or access our website.

• Impersonate Lady Lyka, its representatives, or other users.

Lady Lyka reserves the right to suspend or terminate access for any user who violates these terms.

8. Limitation of Liability

To the maximum extent permitted by law, Lady Lyka shall not be liable for any indirect, incidental, special, or

consequential damages arising from your use of our website or products. Our total liability in any matter arising

out of or related to your purchase shall not exceed the value of the order in question.

Lady Lyka does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful

components.

9. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any

disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the

courts located in [City], India.

In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation before initiating formal legal proceedings.

10. Contact Us

For any questions regarding these Terms & Conditions, please contact our team:

• Email: __________

• Phone: __________

• Address: __________